Shipping & FAQ

I NEVER DRAW

Shipping & FAQ

PRODUCT PRICE (USD) US SHIP
with tracking
US SHIP
no tracking
INTL SHIP
no tracking
PRINT 5 x 7" $15 $5 NA $5
PRINT 8 x 10" $25 $5 NA $8 +$1 each add item
PRINT 11 x 14" $35 $5 NA $8 +$1 each add item
STICKERS $5+ $5 $0 $5
CARDS $5+ $5 $0 $5

/ DISCOUNTS

Free ship for US orders $40+ with code FREESHIP. Orders containing only stickers or cards ship free, without tracking.

Only one code per order, so use the one that saves you more.

Certain prints can also be bundled for a discount (Mix & Match).

/ SHIPPING

The shop is located in the United States.

Orders are packed flat in paper envelopes, so if your print arrives creased, please let us know. Backing boards are included for orders 8 x 10" and up.

Feel free to contact us with any shipping questions.

US shipping options:

  • WITH TRACKING $5 flat rate: USPS Ground Advantage, 3-5 days.
  • NO TRACKING $0: USPS Letter Mail with a stamp, 3-5 days. Initially $5 but will be refunded if your order qualifies (value under $15, no thick items, ie. pins & keychains).
  • Choose stamp mail only if you want free ship for your stickers and cards etc., but at the risk of NO TRACKING.

International shipping options:

  • NO TRACKING $8 +$1 for each additional item: USPS First Class Mail International, approx 1-4 weeks.
  • Shipping overages will be refunded.

/ GIFT MESSAGES

If your order is a gift, please include the gift message in the Order Notes when checking out, and we'll address the package accordingly.

/ RETURNS

If you're not happy with your purchase, please contact us so we can make it right. If your order arrives damaged or fails to arrive, please contact us immediately.

/ THE ENVIRONMENT

Is important to us, so we aim to use as little packaging as possible. That means less rigid cardboard mailers and tape, more paper envelopes and gum seals. We avoid single use plastics, and paper goods are shipped naked for online orders. We only offer paper sleeves for wholesale orders and art fair sales. Read more about our packaging here, and opt into our backing board return program here.

/ SALES TAX

Sales made through an online marketplace can now be taxed in the US even if the seller (that's me) does not have a presence in the state. Therefore, taxes will be charged on orders shipped to all 45 states that have a sales tax (excluding Montana, Oregon, New Hampshire, Delaware, and Alaska).

/ COPYRIGHT

All illustrations are property of the artist and brand, I NEVER DRAW. Purchase of a copyright artwork does not transfer the copyright. These works cannot be modified, reproduced, or distributed without permission from the artist. 

/ CARING FOR YOUR PRINTS

Our dye based inks fade over time when exposed to sunlight, as there is no protective coating applied post-printing. To keep colors bright, frame the print behind glass or acrylic (preferably with UV protection), but the best option would be to hang it where there is minimal sunlight. If you do find your print is fading, don't hestiate to reach out and we'll do our best to replace the print.

All our paper products are recyclable, from our greeting cards to prints. Please recycle rather than disposing them in the trash. 

/ FRAMING YOUR PRINTS

We do not offer framed prints online, however, we encourage everyone to frame their artwork. Here is our guide for easy and low-cost framing. (If you are too lazy to frame your art, you can purchase our prints already framed in person at art fairs.)

We believe prints are best showcased when framed with a mat. (A mat is made of a thick, paper material that serves as a wide border around the print, often white in color and bevel-cut at the opening.) These are the standard frame sizes we prefer:

  • 8x10" frame with mat for 5x7" picture
  • 11x14" frame with mat for 8x10" picture
  • 16x20" frame with mat for 11x14" picture

A standard mat will overlap 1/4" of the print on all four sides. That means the standard white border for our prints will disappear under the mat. We recommend washi tape (or any low tack tape) to attach the back of the print to the back of the mat. 

For affordable frames, we recommend IKEA fiberboard (although they do not offer a mat opening for 11x14"), Golden State Art solid pine or metal frames, and Craig Frames Wiltshire solid wood line (made in USA). For a solid wood minimal look in beige, white, or black, we recommend Opposite Wall (FSC-certified oak) as it has a thicker frame and thicker acrylic than competitors. We prefer acrylic plexiglass for lightness, and swivel tabs on the back of the frames instead of metal bending tabs for ease of changing out the picture frequently.

/ FRAMED PRINTS BUCKLING ISSUE

We sell framed prints in store and at markets, and the majority are matted which should prevent the buckling issue. However, we have noticed buckling for larger frammed prints (18x24") that are unmatted. This is due to the paper touching the glass directly without any spacers, with a combination of heat and humidity causing the paper to expand. We recommend hanging the frame in a shady area, or dry mounting the print to a backing.